Help Center
Everything you need to know about using Diskarte.
📋 Posting Tasks
How do I post a task?
Click 'Post a Task' from the dashboard or navigation. Describe what you need, set a budget, choose a location or mark it as online, and publish. It takes under 2 minutes.
How much should I budget?
You set the budget. Browse similar tasks to get a feel for going rates. Taskers can also counter-offer if they feel the price needs adjustment.
Can I edit my task after posting?
Yes! You can edit title, description, budget, and schedule at any time while the task is open. Once a tasker is assigned, contact them via chat before making changes.
How long will my task listing stay active?
Task listings are active for 30 days by default. You'll get a notification before expiry and can repost anytime.
Can I post a recurring task?
Yes, mark your task as recurring when posting. This signals to taskers that you may need the work done regularly.
🤝 Finding Taskers
How do I choose a tasker?
Review each tasker's profile: star rating, completed task count, skills, reviews, and response time. You can also chat with them before accepting an offer.
Are taskers verified?
Taskers can submit ID verification through the app. Verified taskers show a blue checkmark on their profile. Always check reviews and ratings before hiring.
What if the tasker doesn't show up?
Contact the tasker through chat first. If you can't resolve it, cancel the task from your dashboard and report the user. Funds are never automatically released — you control payment.
💸 Payments
How do payments work?
Diskarte does not hold funds. You pay the tasker directly after the task is completed — via GCash, Maya, or bank transfer — using the details they've added to their profile.
Does Diskarte charge a commission?
No. We don't take a percentage of payments between poster and tasker. Payments go directly between the two parties.
What if I'm not satisfied with the work?
Try to resolve it with the tasker first via chat. Don't pay until you're satisfied. If there's a dispute you can't resolve, report the situation from the task page.
Is it safe to pay via GCash/Maya?
Only pay after the work is completed and you're satisfied. Never pay upfront to an unverified tasker, and always use official payment apps (GCash, Maya) — not informal transfers.
🔒 Safety & Trust
How do I report a bad actor?
On any task or user profile, tap the report button and select a reason. Our team reviews all reports within 24 hours.
Can I block someone?
Yes. From any user's profile, you can block them. Blocked users can't see your tasks or contact you.
Is my personal information safe?
Your personal information (email, phone) is never shared publicly. Profile pages only show your display name, bio, and public ratings.
⚙️ Account & Settings
How do I become a verified tasker?
Go to Settings → Identity Verification and submit a government-issued ID. Verification is reviewed within 1–2 business days.
Can I use Diskarte for free?
Yes! The core features are completely free. We offer a Premium plan with boosted visibility and priority placement for high-volume users.
How do I delete my account?
Go to Settings → Danger Zone → Delete Account. This is permanent and will remove all your data.
Still have questions?
We're happy to help. Reach us on social media or through the app.
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